Effective Soot Removal in New London, CT

Don't light it cold. Years of disuse means animals may have moved in, the cap or crown may have failed, the damper may be seized, and old creosote can have hardened. Book the $89 inspection first - we'll tell you exactly what condition the system is in, and the fee credits toward anything we fix in New London.

Book an inspection before the first fire. New-owner inspections are one of our most common calls - we tell you whether the chimney is safe to use as-is, what needs cleaning, what needs repair, and what the fuel type actually is if the seller's disclosure was vague.

Yes - we identify the fuel type, vent path, and appliance condition on arrival. Customers often book without knowing because the prior owner left no documentation; we sort it out on the visit and tell you what your specific system needs.

Same-day and next-day is our default, though peak burn-season weeks book up fastest. Message us your New London address and we'll give you the earliest realistic window so you're safe before you light it.

A full visual check of the firebox, smoke chamber, damper, flue, liner, crown, cap, and exterior masonry, plus a roof-side look where it's safe - exactly the $89 inspection. We flag anything that needs cleaning or repair before the fire, and the fee credits toward that work.

A standard Level 1 inspection ($89) is the right starting point for first use after a long disuse period. Level 2 is specifically for property transfers and post-event situations (chimney fire, earthquake, lightning), not routine first-use.